Trauma-informed practice in welfare-to-work and employment services: A scoping review

The Australian Welfare and Work Lab have released a new working paper exploring what is known internationally regarding trauma-informed models of service delivery within welfare-to-work and employment services. The working paper was prepared as part of a research collaboration between the Australian Welfare and Work Lab and Joblink Plus to determine ‘Best practice models in employment services provision’.

To date, there is little systematic (publicly available) evidence about ‘what works’ in this area of employment services delivery, nor is there a recognised and testable service delivery model for supporting highly disadvantaged jobseekers into sustained employment. To address this issue, Joblink Plus is partnering with the Australian Welfare and Work Lab on a multi-year study regarding best practice approaches to employment services.